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Questions about an order, sizing, or a repair? Real people answer here — usually within a day.

We reply within one business day.

Before you write

Common questions

How long does shipping take?
UK orders arrive in 1–3 working days, EU in 3–5, and the rest of the world in 5–9. Every order ships carbon-neutral, free over $150.
What's your return policy?
Return any unworn item with tags within 30 days for a full refund. Exchanges are always free — just reply to your order confirmation.
Do you really repair for free?
Yes — for the life of the product. Send it back with a note and we'll mend buttons, seams and small wear at no cost. You only cover return postage.
How do I find my size?
Each product page lists exact measurements and the model's size. Unsure between two? Email us your usual fit and we'll advise — most pieces are designed true to size.
Are you on the high street?
We're online-first, but you'll find a rotating edit at select stockists across Europe. Email wholesale@vesper.store for the current list or to carry Vesper.